Privacy Policy may 2018

Who we are

At Brave Lotus, our customers trust and confidence is really important to us. We want you to know that we are not and never will be in the business of selling, renting or trading email lists. Our customers are part of our tribe and we take our tribes personal information seriously. We explain below on when and why we collect your personal data, how we use it and how we keep it secure.

Types of data we collect

Who wants a cookie?

You can accept or decline the cookies we use on our website.

Cookies are small pieces of data that websites store on a device. Cookies can improve your and your visitors’ browsing experience because they help websites remember preferences and understand how people use different features. Cookies don’t usually contain personal information or anything dangerous; they’re usually innocuous and useful.

Our website host Squarespace uses some necessary cookies because they allow customers to navigate and use key features on our site such as your account, shopping basket and checkout. To learn more about squarespace cookies click here. https://support.squarespace.com/hc/en-us/articles/360001264507

Personal Details

When you place an order online and/or set up an account, we collect and store your name, email and address for our records on the Squarespace platform and servers. This personal information can be removed at anytime by emailing our studio at info@bravelotusuk.com

Mailing Lists

We use MailChimp, to deliver our newsletter. We never have and never will rent or trade email lists with other organisations and businesses. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our studio at info@bravelotusuk.com

Third Parties

We use Squarespace to host our website and mailchimp to send out our newsletters. 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our Data Controller Officer - gemma@bravelotusuk.com